Privacy Policy

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Privacy Policy

Unwind 365 is part of Provision Ventues LLC. This privacy policy relates to how Provision Ventues LLC. (“Unwind 365”, “we”, “our” or “us”) collects and handles your personal information and applies to your use of our services, whether you are making an inquiry regarding our services or engaging us to use our services on the Platform (we will refer these as the “Services”). It also applies to your use of our website located at www.unwind365.com and your of use our YouTube channel located at and associated YouTube pages and any other of our social media sites (we’ll refer to them together as the “Websites”) and your use of our associated application (if any) (the “App”) (the Websites and App are collectively known as the “Platform”).

We are committed to protecting the privacy of all our clients. The privacy laws of the United States governs the collection, storage, use, and disclosure of information by which individuals may be identified. Further, to the extent applicable, we comply with EU General Data Protection Regulation 2016/679 (GDPR).

We may update the privacy policy from time to time at our sole discretion. Any variations become effective on posting the updated privacy policy and we shall have no obligation to provide you with individual notice of such changes. Your continued use of the Services following the publication of any amended privacy policy shall signify your acceptance of that amended privacy policy, except where we are otherwise obliged by law to seek your direct consent.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES.

Topics:

• What information do we collect
• How do we collect your information
• How do we use your information
• Who we disclose your information to
• Direct Marketing
• What are your information protection rights
• Accessing, reviewing and changing your information
• How do we use cookies
• What types of cookies do we use
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How do we protect your information
• How to contact the appropriate authorities

What information do we collect

This privacy policy covers all information collected via your use of the Services and the Platform, as well as information supplied to us in person, by phone, by writing (including email) or in any other way. The information we collect can be broken down into the following types:

• Personal identification: Information that can be used to personally identify you such as your name, residential address, email address, contact number and payment details. We do not collect or process the Personal Information of anyone under the age of 18 without the consent of their parent or guardian and otherwise in accordance with our Terms.
• Usage Information: Anonymous aggregate data that is automatically collected through your use of our Platform. This includes information that identifies your device, your operating system, your IP address and dates and times that you access and use the Platform. This information is used for statistical analysis to help us improve the Services for the benefit of all users.

The GDPR recognizes that while Usage Information is for the most part anonymous, can be cumulatively used to directly or indirectly identify you. Usage Information that can be used to identify you in any way, together with your Personal Information, shall collectively be referred to in this privacy policy as “Personal Data”.

How do we collect your information

You directly provide Unwind 365 with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our contact pages, message boards or via email.
• Access, browse, use, follow, like, comment or otherwise interact with our Platform via your browser’s cookies.
• Sign up to our mailing list

It is your choice to provide Personal Information to us. Wherever it is lawful and practicable, you have the option not to identify yourself when interacting with us. Please be aware that it may be necessary for us to collect your Personal Information to enable us to provide the Services to you. If you do not wish to provide your Personal Information, we may not be able to provide the Services to you in a fully operational form or at all.

How do we use your information

Unwind 365 collects your data so that we can:

• Process your order and manage your account
• Respond to requests or correspondence submitted by you
• Provide the Services
• Improve and develop the Services
• Email you with special offers on other products and services we think you may like
• Improve the functioning of the Platform
• Process your payment for any of our Services
• Prevent, detect and investigate potential illegal activities, security breaches and fraud

If you agree, Unwind 365 will share your data with our partner companies so that they may offer you their products and services.

We will only use your Personal Data for purposes that you would reasonably expect us to use your Personal Data for in connection with providing the Services to you or where we are required by law to collect your Personal Data. We will not sell, rent, or license your email address or any of your Personal Data

Who we disclose your information to

You agree and consent that we may disclose your Personal Data to:

• Employees, service providers and contractors of Unwind 365
• Authorities, including police and regulators if Unwind 365 is required to do so by law.

All employees, consultants, contractors and agents of ours are bound by privacy laws.

We may use non-identifying wellbeing survey data, other survey data and data regarding use of our Platform for purposes including research and analysis, case studies, marketing and improving and continuing to develop our Services.

You can withdraw your consent for us to share your Personal Data with third parties at any time by emailing us at support@unwind365.com , but please note that withdrawal of such consents may affect your ability to access and use the Services.

Direct Marketing

For the purposes of this privacy policy, Direct Marketing is the promotion of goods and services directly to you including through emails, phone calls, sms, push notifications and post.

How we use your Personal Data for Direct Marketing is tightly controlled by privacy laws. We will follow those laws to ensure you only receive direct marketing in circumstances where you are expecting. Under the Privacy Act we may use your Personal Data for the purposes of Direct Marketing if:

• We collected the information directly from you and
• You would reasonably expect us to use or disclose your Personal Data for the purpose of direct marketing.
• As detailed above, we may use your Personal Data to provide you with information regarding our Services and your Usage Information to provide you with customised recommendations regarding use of our Platform (either by email, sms or through the Platform).

Unless it would be impracticable or unreasonable, we need your consent when:

• We collected the information directly from you; and
• Collecting your Personal Data from a third party for the purpose of Direct Marketing; or you would not reasonably expect to receive the Direct Marketing.

If at any time you want to know who provided us with your Personal Data, please send a request to us at support@unwind365.com . We will provide the details of that third party within a reasonable time and without charge.

We recognize your right under the Spam Act 2003 (Cth) and the GDPR to opt out from Direct Marketing. These consents can be modified at any time by emailing us at support@unwind365.com or clicking unsubscribe on any Direct Marketing communications you receive. We will always provide a simple means for you to “opt-out” from receiving direct marketing, which typically involves an “opt-out” or “unsubscribe” link on emails, a check box on the collection notice or through a pop-up on your screen when you provide personal information on our Website or via the App.

We will not use or disclose your Personal Data for the purposes of Direct Marketing material if you have previously told us not to.

If at any time in the future you do not want us (or one of our service providers) to send you Direct Marketing material or you wish to cancel a previous consent, please inform us by contacting us at support@unwind365.com . We will update our records in a reasonable time and without charge.

What are your information protection rights

Unwind 365 would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that any information you believe is inaccurate or incomplete to be corrected and/or completed.
• The right to erasure: You have the right to request the deletion of your personal data, under certain conditions.
• The right to restrict processing: You have the right to request the restricted processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that Unwind 365 transfer the data that we have collected to another organization or directly to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the following:

Email us at: support@unwind365.com .

Write to us at:

Unwind 365
Tarrytown Road
PMB 1375
White Plains, NY 10607

Accessing, reviewing and changing your information

We cannot modify your Personal Information without your request or consent. You can update your details with us at any time by emailing us at support@unwind365.com . You acknowledge that it is your responsibility to maintain the truth, accuracy, and completeness of your information at all times and your failure to do so may inhibit our ability to provide the Services. We shall have no liability to you or any third party arising from your failure to keep your information up to date.

How do we use cookies?

Cookies are small packets of data that are downloaded onto your device when you access a website. Cookies hold specific information that helps a website "remember" your actions and preferences over time. To learn more, visit allaboutcookies.org. We may collect anonymous Usage Information on our Platform through Google Analytics, Facebook Ad Analytics and other user/data analytics sites/programs from time to time, which utilises cookies, pixel tags and other tracking technologies (collectively “Cookies”).

Unwind 365 uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Saving your preferences

What types of Cookies do we use

There are different types of cookies, however, we use the following types of Cookies to operate our Services:

• Strictly Necessary Cookies: These Cookies are essential to making sure the Platform works correctly, and record information that allows you to move around the Websites and navigate their features.
• Performance Cookies: : These Cookies collect information about how you use the Platform, such as how often you access the Platform and if you encounter any errors.
• Functionality: These cookies help us to recognize you on our Websites and remember your previously selected preferences. These could include your language preference and your location. A mix of first-party and third-party cookies are used.
• Advertising: These cookies collect information about your visit to our website, the content you viewed and the links you followed for the purpose of delivering targeted advertising to you based on your interests and use of the Platform.

How to manage cookies

Cookies can stay on your device temporarily (Session Cookies) or until you manually delete them (Persistent Cookies). You can set your browser to not accept cookies. The website allaboutcookies.org explains how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

How do we protect your data

We protect your Personal Data through technical security measures such as SSL certificates, firewalls and encryption that limit the risk of loss, disclosure or unauthorized access. However, no security measures are 100% secure so we cannot guarantee the security of your information or data at any time. To the extent permitted by law, we accept no liability for any breach of security, or direct hacking of our security measures, or any unintentional disclosure, loss or misuse of any information or data or the actions of any third parties that may obtain any information or data.

We acknowledge our obligation to report any data breach that is likely to risk the rights and freedoms of natural persons to the New York State Attorney General, the Consumer Protection Board, the New York State Division of State Police, and the Office of Information Technology Services and where our data breach involves the information of EU citizens, report to the European Data Protection Supervisor. We will also inform you, where possible, if your data has been breached in circumstances where it poses a risk of serious harm to your rights and freedoms.

We also train all staff or contractors who may have access to your Personal Data about this privacy policy and our obligations under the Privacy Act, Privacy Principles and GDPR. For more information on our policies, email us at support@unwind365.com .

Privacy policies of other websites

The Unwind 365 website may contain links to other websites. Please note that this privacy policy does not cover the information practices of third-party websites which may be linked to our Platform. We are not responsible for their collection and use of your Personal Data. Please refer to the privacy policies and statements of the relevant third-party website to obtain information regarding their information collection, use and disclosure policies.

Changes to our privacy policy

Unwind 365 keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on March 14, 2021.

How to contact us

Thank you for taking the time to read our privacy policy. If you have any questions regarding our privacy policy, you can reach our privacy officer at support@unwind365.com .

Write to us at:

Unwind 365
Tarrytown Road
PMB 1375
White Plains, NY 10607

How to contact the appropriate authority

If you are not satisfied with our handling of your Personal Data, or have any other concern over our privacy policy, then you may lodge a formal complaint with the United States Federal Trade Commission (for more information, please see FTC protecting consumer privacy security or with the European Data Protection Supervisor (for more information, please see European Data Protection Supervisor) .